Summary

• Jobs can be locked with an optional reason, giving teams clearer control over when work is editable.

• Action flows can use delivery delays and time windows.

• Email builder copies keep links to shared blocks instead of duplicating them.

• Job timelines now show a clear activity feed so you can see who changed what and when.

• Services can be marked so they never appear as a primary option in the online scheduler.

• Payroll and commission calculations now respect discounts so inspector pay stays accurate.

New Features

Lock Job Updates and Optional Lock Reason

• What changed: Jobs can be locked so they aren't edited by mistake, and you can optionally record a reason for the lock.

• Before: Locking was less visible and there was no place to say why a job was locked.

• Now: When a job is locked, the reason can be shown so the team knows why it's read-only. Please Note: This feature is blocked when a job is linked to a Spectora job.

• Why it matters: Teams can protect finished or sensitive jobs and communicate why they're locked.

Action Flow: Delivery Delay

• What changed: Action flows can use a delivery delay and/or time window so emails send at the right time.

• Before: Emails sent immediately when the flow ran.

• Now: You can delay or schedule when actions run.

• Why it matters: Teams have more customizability for when their actions can send.

Inspector Block: Choose Which Inspector(s) to Show (ATT-225)

• What changed: In the email builder, the inspector block can now use a “Primary only” toggle to show just the first (primary) inspector in the email.

• Before: The inspector block always showed every assigned inspector on the job; there was no way to show only the primary inspector.

• Now: When editing the inspector block in an email template, you choose to show only the primary inspector, or all inspectors listed. Recipients see only the inspector(s) you selected.

• Why it matters: Template editors can control who appears in the “Your Professional Inspector(s)” block so the email matches the intended message—for example, only the primary inspector when that’s who the client should see.

Activity Feed (Job timeline and change history)

• What changed: Each job has an activity feed that shows what changed, when, and by whom (including changes from Spectora and other integrations).

• Before: Change history was harder to see in one place.

• Now: You can open a job and see a timeline of notes, field changes, assignments, and other updates in order.

• Why it matters: Managers and client care can quickly see what happened and who did it without digging through multiple screens.

Revert to Pending for Reports

• What changed: You can move a completed report back to pending. A “Revert to Pending” action was added to the report Actions menu so reports marked complete by mistake or needing rework can be returned to pending.

• Before: Once a report was marked complete, there was no way to undo it; the Complete action was disabled and nothing else was available.

• Now: For a completed report, the Actions dropdown includes “Revert to Pending.” Choosing it sets the report back to pending and clears the completed timestamp so you can correct mistakes or do more work.

• Why it matters: Teams can fix accidental completions or pull a report back for rework without workarounds.

Updated Help Center Feature

• What changed: Access to the changelog, knowledge base, feature roadmap and Attik Team support chat have been updated for simple access for permissioned users.

• Before: All of these features were accessible to all users through separate menu options.

• Now: A single widget under the ‘Help Center’ menu option provides easy access to all of these features. This access is now associated with the ‘Help Center’ user permission.

• Why it matters: This widget provides a simple way to access important information about Attik all in one location.

Improvements

Email Builder: Copy Preserves Global Block References

• What changed: When you copy a block or flow that uses shared (global) blocks, the copy keeps the link to those shared blocks instead of duplicating them.

• Before: Copying could create duplicate copies of shared blocks, making them harder to manage.

• Now: Copies reuse the same shared blocks, so updates to a shared block apply everywhere it's used.

• Why it matters: Fewer duplicate blocks and simpler maintenance when you change shared content.

Payroll and Commission with Discounts

• What changed: A toggle has been added to the discount code settings to apply the discount to inspector pay. Payroll and commission calculations now take discounts into account so inspector pay is based on the correct amounts.

• Before: Discounts were not fully reflected in payroll and commission logic.

• Now: When a discount applies to a charge, it's included in the data used for pay and commission so numbers stay accurate.

• Why it matters: Pay and commission match what actually happened on the job, including discounted work.

Calendar

• Larger drag handler and icon

• Events block now show job specific details and allow for their own event specific notes.

Online Scheduler

• Updated flow to improve the AI service recommendation experience.

• Updated verbiage and imagery.

• Updated Contact Email setting requires a unique email address to schedule an inspection.

• Schedulers now have the option to send themselves a quote if they aren’t ready to book.