Summary

• Templates can now carry Report intro text on every report, Photo groups, and company-specific grid labels.

• Comments support rich text in the web editor, and findings show a real title in the client report and PDF.

• Spectora and template imports keep every comment placement, including ones that used to look like duplicates.

• Payments, contacts, and report completion picked up several correctness fixes.

New Features

Drag files into All Media

What changed — You can drag photos and videos from a computer directly into a report’s All Media area. Once uploaded, those files behave like captured media and can be attached to comments.

Where to find it:

1. Open a report.

2. Go to All Media.

3. Drag files into the media area.

Report intro on every report

What changed — Templates can now include standard text that appears on every report, such as definitions, disclaimers, and an explanation of how to read the grid. Inspectors no longer need to paste that content by hand.

Where to find it:

1. Open a report template.

2. In the Outline, click Report intro.

3. Add the intro text.

Setup:

1. Enter the intro text in Report intro before using the template on new reports.

Photo groups

What changed — Templates can now require specific Photo groups for a section, instead of only requiring any overview photo. Report completion waits until each Required group is present.

Where to find it:

1. Open a report template.

2. In the Outline, click the pencil on a section (Edit section).

3. Under Photo groups, click Add photo group.

4. Name the group and turn on Required if completion should wait for those photos.

Setup:

1. Add Photo groups on each section that needs them, and turn on Required for the ones that must be present.

Rich text comments

What changed — Report comments now support formatted text, including bold, underline, highlight, hyperlinks, and text color.

Where to find it:

1. Open a report comment in the web editor.

2. Use the formatting controls while you edit.

Per-company overview grid labels

What changed — Each company can set its own wording for report grid column labels, so the grid does not have to say “defect” if that is not your reporting language. The underlying grid states are unchanged.

Where to find it:

1. Open Report Settings for your company.

2. Edit the grid column labels.

Setup:

1. Set the labels you want your company to use.

Service-level default attachments

What changed — A service can now carry default files that are included automatically on the relevant reports, such as a standard diagram or certification attachment.

Where to find it:

1. Open Settings → Services.

2. Open the service.

3. Add default attachments in the required reports configuration by selecting the ‘File Upload’ Report Type.

Setup:

1. Upload the files you want included automatically on that service’s reports.

County on inspection exports

What changed — Property county is now stored on the job and available in Reports Hub, so inspection exports can include County alongside the rest of the address.

Where to find it:

1. Open Reports Hub.

2. Create or edit an Inspections report.

3. Add County from the column picker.

4. Preview or export.

Improvements

Sticky subsection headers stay in view

What changed — While you scroll a long comment list in a template subsection, the subsection header stays pinned so you can always see which subsection you are editing.

Where to find it:

1. Open a template subsection with a long comment list.

2. Scroll through the comments.

3. Confirm the subsection title stays visible.

Quick-add comment form scrolls into view

What changed — Opening the quick-add comment form now scrolls that form into view, so you are not left looking at the place you tapped with no sign that the form opened.

Where to find it:

1. Open a report in the report writer.

2. Scroll down inside a section.

3. Tap add and confirm the form scrolls into view.

Template editor keeps the selected section in sync

What changed — Switching sections now shows the overview text for the section you actually selected, so edits land on the right section instead of overwriting the previous one.

Where to find it:

1. Open a report template.

2. Switch between sections in the editor.

3. Edit the overview text for the selected section.

Template editor preserves unsaved work

What changed — Closing template settings or comment editors no longer silently throws away unsaved changes. You get a chance to keep the work you already typed.

Where to find it:

1. Open a template settings or comment drawer.

2. Make edits.

3. Close the drawer with X, Cancel, the backdrop, or Esc.

New comments inherit the active type

What changed — When a type filter is active, a new comment now starts as that type instead of always defaulting to Info. That removes a correction step when you are building a template filtered to Defect or Limitation.

Where to find it:

1. Open a template subsection.

2. Filter to Defect, Limitation, or Info.

3. Tap Add.

Bulk comment retype and move

What changed — Template comments can now be corrected in bulk instead of one at a time, including changing type or moving imported comments out of Styles & Materials.

Where to find it:

1. Open a template subsection.

2. Select multiple comments.

3. Apply a shared type or placement change.

Tab indentation for overviews and SOP text

What changed — Pasted standards-of-practice text can keep its indentation in section overviews. Tab and Shift-Tab now work in those fields.

Where to find it:

1. Open a section overview or SOP field in a template.

2. Place the cursor in a list.

3. Use Tab or Shift-Tab to adjust indentation.

Service names wrap in the Service Matrix

What changed — Long service names now wrap in the Service Matrix, so the full name stays visible without cutting off.

Where to find it:

1. Open Settings → Services.

2. Open the Service Matrix.

3. Confirm long service names wrap onto a second line.

Bracket labels show the right unit

What changed — Modifier bracket labels now match the modifier type, so duration shows minutes, cost and admin show dollars, and equipment shows a plain number — not a dollar sign on every bar.

Where to find it:

1. Open a service modifier.

2. View the bracket bar.

3. Confirm the unit matches the modifier type.

Three-up bundle cards

What changed — A service with three bundles now shows those cards three across on desktop, so a good / better / best set can sit on one row.

Where to find it:

1. Open Scheduler or the quote accept flow.

2. View a service with three bundles.

Payment methods show as card, PAC, then ACH

What changed — On the payment screen, payment methods now appear in this order: credit card, PAC, then ACH.

Where to find it:

1. Open a job.

2. Open the payment screen.

3. Confirm the method order is credit card, PAC, ACH.

Bug Fixes

Radon chart stays current after inspector reassignment

What changed — The radon chart should now refresh after events are reassigned, and it should work across companies instead of only one tenant.

Where to find it:

1. Open the radon chart.

2. Reassign a radon event to another inspector.

3. Confirm the chart updates after save.

Applies to: Existing and future records

All Media photos now show Created time

What changed — Opening a photo in All Media now shows Created time and other details, so you can show when a condition was photographed. This is on Attik reports only.

Where to find it:

1. Open an Attik report.

2. Go to All Media.

3. Open a photo.

Applies to: Existing and future records

Imported multi-choice comments stay in the template

What changed — Spectora imports no longer delete multi-choice comments from the wrong parts of a template. The import summary now reports removed rows.

Where to find it:

1. Import a Spectora template.

2. Review the imported comments and the import summary.

Applies to: Existing and future records

Styles & Materials completion honors each field’s required flag

What changed — Report completion now uses each Styles & Materials field’s own required setting, instead of treating every field as mandatory.

Where to find it:

1. Open report completion.

2. Review Styles & Materials requirements.

Applies to: Existing and future records

Not-present sections stay visible in reports and PDFs

What changed — Sections marked not present now remain in the client report and PDF, labeled not present, instead of disappearing.

Where to find it:

1. Mark a section not present in the mobile app.

2. Open the client report or PDF.

Applies to: Existing and future records

Comment order is now consistent

What changed — Report comments now appear in the intended order: info, then limitations, then defects.

Where to find it:

1. Open a report section with multiple comment types.

2. View the comment list.

Applies to: Existing and future records

Contacts keep tag filters while searching

What changed — A tag filter on the Contacts list now still applies when you type a search term. Results must match both the search and the selected tag.

Where to find it:

1. Open Contacts.

2. Apply a tag filter.

3. Search for a contact.

Applies to: Existing and future records

Refund modals now default to zero

What changed — Editable partial refund fields now open at $0.00 instead of pre-filling the full payment amount.

Where to find it:

1. Open a refundable payment.

2. Start a refund.

Applies to: Future records only

Requested-inspector fees stay when adding a service

What changed — Adding a service no longer strips the requested-inspector fee from existing charges. Review the breakdown after the add to confirm the fee is still there.

Where to find it:

1. Open a job with a requested-inspector fee.

2. Add a service.

3. Review the charge breakdown.

Applies to: Existing and future records

Jobs with payments can’t be deleted

What changed — Jobs with a recorded payment can no longer be permanently deleted. Cancel is still allowed.

Where to find it:

1. Open a paid job.

2. Try to delete it.

Applies to: Existing and future records

Contact profile pagination is restored after Back

What changed — Returning to a contact profile now keeps you on the inspections or quotes page you were viewing, instead of jumping back to page one.

Where to find it:

1. Open a contact profile.

2. Browse inspections or quotes past the first page.

3. Open a record and go Back.

Applies to: Existing and future records

Capacity widget no longer fails on dropped financial days

What changed — The dashboard Capacity widget no longer dies when a daily financials day is missing from cache. When something still fails, the actual server message is shown instead of a generic error.

Where to find it:

1. Open the Dashboard.

2. View the Capacity widget.

Applies to: Existing and future records

Findings get a real title in the client report and PDF

What changed — Findings now show a concise title in the client report and PDF, instead of a truncated first line of the narrative. Clients and agents can scan a long report by heading.

Where to find it:

1. Open a completed report in the client report view or PDF.

2. Scan the finding headings in a section.

Applies to: Existing and future records

Template import keeps every comment placement

What changed — Spectora and template imports no longer skip comments that look like duplicates. Every exported placement is imported, even when the same title and narrative appear in more than one subsection.

Where to find it:

1. Import a Spectora or report template.

2. Review the imported comments and confirm repeated placements all came through.

Applies to: Future records only

Summary

• Inspectors can edit a comment or add a location from report preview, and open the rendered report from the outline while work is still in progress.

• Location tags are one-tap options in photo captions, stay comma-separated across rooms, and the location field accepts free typing again.

• Cover photos survive a failed upload, queued comments show a photo first, and the screen no longer stays awake by default.

New Features

View in Attik from the report outline

What changed — Inspectors can open the rendered report from the mobile app while the inspection is still in progress, without switching to the web app to check their work.

Where to find it:

1. Open a report in the mobile app.

2. Open the report outline.

3. Tap View in Attik.

Location tag shortcuts in photo captions

What changed — The photo caption field now shows your location tags as one-tap options. Free text and voice input are still available.

Where to find it:

1. Open a photo in the mobile app.

2. Open the caption field.

3. Tap a suggested location tag, or type / speak as usual.

Comma-separated location tags

What changed — When a finding spans more than one room, multiple location tags now stay separated with commas instead of running together.

Where to find it:

1. Open a location field in the mobile app.

2. Select more than one location tag.

3. Confirm the tags appear with punctuation between them.

Structured appliance plate data

What changed — Appliance plate details can now be captured as structured fields — manufacturer, model, serial, and manufacture date — instead of only as report prose.

Where to find it:

1. Open a report in the mobile app.

2. Open the appliance capture workflow.

3. Enter the plate details in the structured fields.

Annotation colors follow severity

What changed — New annotation shapes (arrow, square, or box) now default to the company’s deficiency severity color for that finding, so the mark on the photo matches the severity box in the report. The color picker is still available as an override.

Where to find it:

1. Open a report in the mobile app.

2. Open a photo to annotate.

3. Draw a shape — it starts in that finding’s severity color. Use the picker if you want a different color.

Edit comments from report preview

What changed — Inspectors can edit a comment or add a location directly from report preview, instead of leaving preview to go back into the writer.

Where to find it:

1. Open a report in the mobile app.

2. Open report preview.

3. Edit a comment or add a location from that preview.

Rich text comments

What changed — Report comments now support formatted text, including bold, underline, highlight, hyperlinks, and text color.

Where to find it:

1. Open a report comment in the mobile app.

2. Use the formatting controls while you edit.

Improvements

Queue cards show a photo first

What changed — Queued comments now prefer a photo thumbnail over an audio tile or generic placeholder, so you can identify a queued item visually when the suggested comment is wrong.

Where to find it:

1. Open the mobile queue.

2. Review queued comments that include a photo.

Cancelled comments are grouped in the outbox

What changed — Cancelled comments in the mobile outbox now sit in a collapsed group with a count, instead of cluttering the list alongside active items.

Where to find it:

1. Open the mobile outbox.

2. Find the collapsed Cancelled group.

3. Expand it if you need to review those items.

Other sections collapse when you open a new one

What changed — Opening a different section now collapses the previous one, so only one section is expanded at a time and long reports take less scrolling on a phone.

Where to find it:

1. Open a report in the mobile app.

2. Open a section, then open a different section.

3. Confirm the first section collapsed.

Screen sleep is no longer forced on

What changed — The mobile app no longer keeps the screen awake by default during field use, which was draining batteries on inspections.

Where to find it: No new screen — takes effect after the update

Bug Fixes

Cover photos survive upload failures

What changed — If a cover photo upload fails, the photo is kept locally instead of being lost. You can retry the upload from the report flow.

Where to find it:

1. Capture a cover photo while offline or on a weak connection.

2. Retry the upload from the report flow.

Applies to: Future records only

Location fields allow free typing again

What changed — The mobile location field once again accepts typed text alongside tag selection, so you can enter an ad-hoc location without creating a saved tag.

Where to find it:

1. Open the mobile location field.

2. Type a custom location.

Applies to: Future records only

Hallucinated voice transcripts are rejected

What changed — Video audio with no speech is no longer stored as an authoritative transcript that can drive matching or show invented text as the inspector’s own words.

Where to find it:

1. Capture media that has audio but no speech.

2. Review suggested matches — a fabricated transcript should not appear.

Applies to: Future records only

Summary

• Inspectors can now sign inspection agreements alongside clients where required

• Companies can turn off client self-scheduling per service in the online quote portal

• Report PDFs load instantly instead of regenerating on every click, and a new defects-only Summary PDF is available

• Fixed several bugs that could destroy photos, videos, or email template images when deleting other content

New Features

Sign inspection agreements as the inspector

What changed: Inspectors can now sign inspection agreements alongside the client for markets that require both signatures. The inspector’s signature is applied automatically at inspection time, with no extra action needed, and the correct inspector is recorded even after reassignment or on multi-inspector jobs.

Where to find it: Agreements on any inspection that requires inspector countersignature — no new screen, it happens automatically as part of the existing signing flow.

Turn off client self-scheduling for a service

What changed: Companies can now disable client self-scheduling for a specific service in the online quote portal, instead of only at the whole-portal level. Clients can still accept a quote for that service; they just won’t be able to pick a date and inspector themselves when a service needs more information first.

Where to find it: Service settings for the quote portal.

Setup: Turn off self-scheduling on the individual service that requires it.

Exclude an inspector from a service area

What changed: Brands can now mark that an inspector doesn’t serve a given area. Out-of-area inspectors are excluded from scheduling suggestions entirely, instead of appearing as a distant “Outside” option that could take a slot from a closer, in-area inspector.

Where to find it: Inspector service area settings.

Pre-fill the cart and apply discount codes from a scheduling link

What changed: A scheduling link can now pre-populate the cart with specific services and apply a discount code automatically, so clients don’t have to select services or enter a promo code by hand.

Where to find it: Click through the Online ‘Generate Scheduler URL’ button in Schedule Settings.

Setup: Build the link with the desired services and promo code.

Choose the Attik report type and skin per company

What changed: Admins can turn the Attik report type on or off for a company, and choose which report skin its templates render in, without a manual database change. Every company defaults to the legacy skin until someone opts in.

Where to find it: Report Settings.

Setup: Enable the Attik report type and select a skin for the company.

New defects-only Summary PDF

What changed: Reports can now generate a separate Summary PDF that includes only the defect findings, instead of the full report. This matches the summary-only PDF option inspectors and agents expect.

Where to find it: Export PDF options on any Attik-native report.

Improvements

Report PDFs load instantly instead of regenerating

What changed: Opening or downloading a report PDF now serves a stored, ready copy in most cases instead of rebuilding it from scratch every time. PDFs still regenerate when the report actually changes.

Where to find it: Download/Open PDF on any report, QwikFix, email, and portal links that use the report PDF.

HomeBinder is now Haven

What changed: All HomeBinder branding across Attik, including client portal, email, and SMS copy, now shows Haven to match iGo’s rebrand.

Where to find it: Anywhere HomeBinder previously appeared — client portal, emails, and SMS.

Agent contact photos import automatically from ISN

What changed: ISN agent profile photos now come across automatically during historical import and attach to the matching Attik contact. A contact that already has a real photo is left alone.

Where to find it: Contact profiles for imported ISN agents.

Job activity feeds no longer show internal report noise

What changed: Job activity feeds no longer show unrelated internal report update entries, so the feed reflects only meaningful activity on the job.

Where to find it: Activity feed on any job.

Post-Inspection Revenue dashboard renamed to Post-Inspection Metrics

What changed: The dashboard is renamed to better reflect that it tracks adoption and value-add, not revenue. No metric, calculation, or permission changed.

Where to find it: Dashboards → Post-Inspection Metrics.

Auto-compress oversized report PDFs on upload

What changed: Uploading a report PDF over the size limit no longer gets rejected. Attik now compresses it automatically and stores the smaller file, so there’s no need to pre-process large PDFs before uploading.

Where to find it: Any required-report upload slot.

Bug Fixes

Deleting an observation no longer destroys its media

What changed: Deleting an observation in the web report editor no longer permanently destroys its photos, video, and audio. Deleted observations are now recoverable for 7 days, matching mobile.

Where to find it: Report editor, deleting any observation.

Applies to: Future records only.

A report on a removed service no longer disappears from the work order

What changed: If a report’s service is no longer charged on a job, the report now falls back to Additional Reports instead of disappearing from the work order entirely.

Where to find it: Work order, Additional Reports section.

Applies to: Existing and future records.

Grammarly no longer wipes activity-feed notes

What changed: Accepting a Grammarly suggestion or editing a word inline in the activity-feed note composer no longer collapses the entire note to empty.

Where to find it: Activity feed note composer.

Applies to: Existing and future records.

Add Equipment and Bulk Upload buttons stay reachable in large categories

What changed: The Add Equipment and Bulk Upload buttons no longer become unreachable once an equipment category has a large number of rows.

Where to find it: Equipment Settings.

Applies to: Existing and future records.

Deleting an image from one email template no longer breaks others

What changed: Deleting an image from an email template no longer removes it from every other template, action flow, or company that shares the same image file. Duplicating a template now produces an independent copy of its images.

Where to find it: Email template editor.

Applies to: Existing and future records.

Report findings show a real title instead of a truncated narrative

What changed: Findings in the v2 client report and PDF now show a proper heading instead of a truncated cut of the finding’s narrative text.

Where to find it: Client report and report PDF.

Applies to: Existing and future records only.

Launchpad Revenue pacing target now matches the budget table

What changed: The Launchpad Revenue pacing chart target now matches the table’s Budget column for months that start on a weekend, instead of undershooting it.

Where to find it: Launchpad Revenue dashboard.

Applies to: Existing and future records only.

Inspector Balance widget now accounts for recurring blocks

What changed: The Inspector Balance widget now subtracts recurring calendar blocks and time off the same way it already does for one-off blocks, so an inspector who is out isn’t shown as available.

Where to find it: Inspector Balance widget.

Applies to: Existing and future records.

Online scheduler blocks submission without required property details

What changed: The online scheduler now requires Sq Ft, Year Built, and Number of Units before a client can continue, instead of only warning and allowing the flow to proceed.

Where to find it: Online scheduler, property details step.

Applies to: Future records only.

Draft quote total respects the pricing display setting

What changed: The resume-quote modal no longer shows a draft total when a company has pricing hidden in the online scheduler.

Where to find it: Online scheduler, resume-draft modal.

Applies to: Existing and future records only.

Online scheduler can no longer skip required info via navigation

What changed: Clients can no longer use the header Next button or the step calendar icons to bypass the More Information step in the online scheduler.

Where to find it: Online scheduler.

Applies to: Future records only.

Activity accordion in Edit Calendar Event is now readable

What changed: The Activity accordion on one-off calendar blocks is now readable when expanded, instead of rendering illegibly.

Where to find it: Edit Calendar Event modal, Activity accordion.

Applies to: Existing and future records.

Informational items now appear on PDFs

What changed: Informational items that were missing from generated report PDFs now appear correctly.

Where to find it: Report PDF export.

Summary

• Inspectors can duplicate a report section, write a comment from scratch, and add a one-off report all from the mobile app

• Comment compose gets suggested locations, multi-select sub-options, and a first-class video-link option

• AI comment matching now shows a live shortlist and transcribes as soon as recording stops

• Fixed bugs around discarding comments, photo rotation, and section removal blocking report completion

New Features

Deselect a template comment that doesn’t apply

What changed: Inspectors can now remove an always-included template comment from a report when the condition it describes isn’t present, without deleting it from the template. State-mandated comments stay visible so removal is deliberate and traceable.

Where to find it: Report Writer, template comments.

Default template comments to checked

What changed: Brands can mark a template comment as auto-populating so it appears on every report from that template without the inspector selecting it — for compliance comments a state requires, or standing advisory comments the brand always includes.

Where to find it: Template comment settings.

Setup: Mark the comment as auto-populating on the template.

Add a one-off report and choose a template from the app

What changed: Inspectors can now add a one-off report to a job and pick its template directly from the app, instead of switching to the website mid-inspection.

Where to find it: Job screen, add report.

Optional photo backup to the device gallery

What changed: Inspectors can turn on a setting to also save inspection photos to their device’s camera roll, for anyone who wants a local backup without forcing it on inspectors who don’t.

Where to find it: App settings.

Setup: Turn on photo backup to camera roll.

Write a brand-new comment from scratch

What changed: Inspectors can now commit a comment they wrote themselves without first selecting a premade or AI-generated comment and overwriting it.

Where to find it: Comment compose screen.

Multi-select sub-option comments

What changed: Parent comments can now offer multiple selectable sub-options — for example a tile-roof comment with broken, cracked, chipped, or mortar-cap-damage — instead of requiring a separate comment for each variation.

Where to find it: Comment compose screen.

Duplicate a report section

What changed: Inspectors can now duplicate a section within a report, such as Kitchen Appliances into Basement Appliances, for multifamily or repeated-unit properties, without rebuilding it by hand.

Where to find it: Report Writer, section options.

Embed third-party video links in a comment

What changed: Inspectors can now embed a YouTube or Vimeo link directly in a comment for long third-party videos like sewer scopes, instead of uploading large files to Attik storage.

Where to find it: Comment compose screen.

Voice captions on photos before capture

What changed: Inspectors can now record a voice caption on a photo before it’s captured.

Where to find it: Photo capture screen.

Improvements

Section delete now reads “Not Present / Not Required”

What changed: Swiping to delete a section now shows “Not Present / Not Required” instead of a trash icon. Default and required sections stay visible in a struck-through state instead of disappearing, so the inspector can see the item was addressed.

Where to find it: Report Writer, section swipe actions.

AI processing shows a completion signal

What changed: Inspectors now get a clear signal on-screen when AI processing of a comment finishes, and an uncommitted queue item now looks visually distinct from a comment that’s actually in the report.

Where to find it: Comment queue.

Duplicate a section or subsection while offline

What changed: Duplicating a report section or subsection now queues through the outbox like other report edits, so it works without signal and no longer live-saves and rolls back.

Where to find it: Report Writer, section options.

S&M suggestions on quick-add, with a confirm step in the queue

What changed: Styles & Materials suggestions now appear on quick-added comments the same way they already do on the full comment pipeline. In the queue, those suggestions are a preview the inspector confirms rather than a toggle that could be cleared by accident.

Where to find it: Comment compose and comment queue.

Standardized location suggestions for comments

What changed: Comment compose now suggests a location from a standardized list, so the same physical location gets labeled consistently across inspectors and inspections.

Where to find it: Comment compose screen.

Ranked comment matches appear as they return

What changed: Comment matches now appear in the queue as a ranked, visible shortlist as they come back, instead of the pipeline silently picking one for the inspector.

Where to find it: Comment queue.

Transcription starts immediately on capture

What changed: Voice transcription now starts the moment recording stops instead of waiting on the full processing job, so inspectors see text sooner.

Where to find it: Comment compose screen.

Suggested S&M rework in the queue

What changed: Styles & Materials suggestions in the comment queue have been reworked as part of the ingestion pipeline update.

Where to find it: Comment queue.

Suggested location and captions on the Edit Comment form

What changed: The Edit Comment form and summary now show suggested location and captions.

Where to find it: Edit Comment form.

Draft comments persist locally before syncing

What changed: A comment draft now appears to persist on-device before it fully syncs.

Where to find it: Comment compose screen.

Bug Fixes

Existing report comments now re-sync to the mobile inbox

What changed: Opening a report now re-syncs every comment already saved on the server into the mobile inbox as a real, working row for comments from this device, a teammate on the same house, comments made on web, or this inspector’s own comments after a reinstall or new phone.

Where to find it: Report inbox.

Applies to: Existing and future records.

Removing a section no longer blocks report completion

What changed: Removing a section now also clears that section’s own completion requirements, not just its subsections’. The Complete button is no longer gated by rows the inspector can’t navigate to.

Where to find it: Report Writer, section removal.

Applies to: Existing and future records.

Photo rotation is preserved, and can be adjusted in annotation

What changed: Photos now keep their capture orientation through processing, and inspectors can rotate a photo from the annotation window. The PDF and web report now agree on orientation.

Where to find it: Photo annotation window.

Applies to: Future records only.

Confirmation before discarding a comment, and its captured media is kept

What changed: Leaving comment compose with unsaved photos or notes now asks for confirmation instead of silently discarding the draft and its media.

Where to find it: Comment compose screen.

Applies to: Future records only.

Push notifications show job context and open the right screen

What changed: Push notifications tied to an inspection now show enough job context to identify the job from the lock screen, and tapping one now opens the correct destination for that notification type.

Where to find it: Mobile push notifications.

Applies to: Existing and future records.

Summary

• Admins get a new inspector performance dashboard, a contact activity feed, and Attik-native sample reports with skin selection.

• Quote portal AI framing, the Client Care employee table, and Launchpad’s payment mix all got more accurate, more consistent views.

• Archived reports can be reverted to pending, and My Daily Schedule now shows every inspection for the day.

• Sample Reports search, cross-company quote access, Google Calendar connection, and office calendar staff visibility were all fixed.

New Features

Inspector performance dashboard

What changed: Admins can view inspectors ranked by request volume and inspection workload, with brand and date filters.

Where to find it: Admin dashboard → Inspector performance (permission based - default off)

Contact & Event Block activity feeds

What changed: Contact profiles and calendar block events now show a timeline of activity.

Where to find it: Contacts → open a contact → Activity OR Event Block → open block → Activity

All-media gallery in the report editor

What changed: Staff can review all media captured during an inspection in one place, including photos not attached to any comment.

Where to find it: Report editor → Media gallery

Attik-native sample reports and skin selection

What changed: Sample reports can now use Attik-native reports, and admins can choose which client skin opens for those samples.

Where to find it: Settings → Sample Reports

Improvements

Single attribution lens for the Client Care employee table

What changed: All Client Care employee table columns (revenue, close rate, upsell, cancellations) now attribute to the same person. Previously some columns credited whoever scheduled the job while others credited whoever created the quote, which could make the numbers not add up against each other.

Where to find it: Client Care dashboard → Employee table

Quote portal AI framing respects service settings

What changed: When AI add-ons are turned off for a service, the quote portal no longer shows the AI analysis section or confidence chips. Bundles and additional services still appear.

Where to find it: Quote portal → Edit Services

My Daily Schedule shows the full day

What changed: The daily schedule no longer stops at 10 inspections for the selected day.

Where to find it: My Daily Schedule

Archived reports can be returned to pending

What changed: The report actions menu now includes Revert To Pending for archived reports.

Where to find it: Report actions menu

Launchpad payment mix excludes imported jobs

What changed: Payment Type & Fees on the Admin Attik Launchpad Revenue dashboard now reflects only Attik-created jobs, so imported jobs no longer skew the mix.

Where to find it: Launchpad Revenue → Payment Type & Fees

Bug Fixes

Sample Reports search works with full addresses

What changed: Address search now matches the full saved address, including city, state, and ZIP, so sample reports can be added from Settings again.

Where to find it: Settings → Sample Reports

Applies to: Existing and future records

Contact emails reject delimiter-joined addresses

What changed: Contact email fields now require real email addresses, preventing semicolon-joined strings from being saved as one address.

Where to find it: Contacts → create or edit contact

Applies to: Existing and future records

Cross-company quote access is blocked

What changed: Opening a quote from the wrong company now shows an access denied state instead of empty panels that look broken.

Where to find it: Quotes → open a quote by direct link

Applies to: Existing and future records

Google Calendar connection no longer fails on redirect

What changed: The Google Calendar OAuth flow now completes correctly from Account Settings.

Where to find it: Settings → Integrations → Google Calendar

Applies to: Future records only

Office calendar staff rows are reachable

What changed: All active office staff can now be scrolled to on the office calendar.

Where to find it: Calendar → Office

Applies to: Existing and future records

People-linked inspection reports keep their columns

What changed: Data exports and previews no longer blank out most base columns when People is linked.

Where to find it: Inspections → Create Report / data export

Applies to: Existing and future records

Summary

• Inspectors can now add comments manually without AI ingestion, with a redesigned New Comment screen and inline editing on summary cards.

• Comment photos can now be reordered by dragging, and archived reports can be reverted to pending.

• Comment photos now keep their capture order, Android menus can be dismissed, and Get Directions routes to the correct spot.

New Features

Add comments without AI ingestion

What changed: Inspectors can now add comments directly from a full list under each subsection, filtered by Info/Limitation vs Defect, bypassing the AI comment ingestion flow. Quick-add via checkbox, or full edit via the arrow.

Where to find it: Mobile app → open a subsection → comment list

Improvements

New Comment screen redesign

What changed: The New Comment screen now follows the updated mobile layout and action bar design.

Where to find it: Mobile app → New Comment screen

Inline editing on report summary cards

What changed: Inspectors can edit captions, location, and related fields directly from the summary card instead of jumping to the edit screen.

Where to find it: Mobile app → Report summary screen

Drag-and-drop photo reordering

What changed: Comment photos can now be reordered by dragging them within a comment.

Where to find it: Mobile app → Edit comment screen

Archived reports can be returned to pending

What changed: The report actions menu now includes Revert To Pending for archived reports.

Where to find it: Mobile app → Report actions menu

All-media gallery in the report editor

What changed: Staff can review all media captured during an inspection in one place, including photos not attached to any comment.

Where to find it: Report editor → Media gallery

Bug Fixes

Mobile Get Directions lands on the correct location

What changed: Apple Maps, Google Maps, and Waze now use the same destination source, so directions no longer drift to the wrong coordinates.

Where to find it: Mobile app → Inspection details → Get Directions

Applies to: Existing and future records

Android action menus can be dismissed

What changed: Cover photo and other action menus on Android now include a way to back out without choosing an option.

Where to find it: Mobile app → report photo and attachment menus

Applies to: Future records only

Comment photos keep capture order

What changed: Comment photos and videos now stay in the order they were captured instead of being reordered by processing time.

Where to find it: Report writer → comment media, PDFs, and the web editor

Applies to: Existing and future records

Summary

• Staff can now move or copy an in-progress report to the correct job, and annotate photos directly from the comment editor.

• The report template editor got clearer comment duplication and reordering, and active service bundles can now be reordered in the Scheduler form.

• Fixed a production error that was blocking some reports from loading on the legacy report skin, plus portal link and quote-calendar fixes.

• Styles & Materials option values can now be reordered in the template editor, and radon end counts now use company timezone on the calendar.

New Features

Move or copy an Attik native report to a different job

What changed: Staff can move an in-progress report to a different address/job, or copy it, directly from the web — useful for correcting a report attached to the wrong job. This is only applicable for Attik native report types.

Where to find it: Workorder Reports Section → open a report → Move/Copy.

Improvements

Reorder service bundles in the Scheduler form

What changed: Active service bundles can now be dragged into a deliberate display order in the Scheduler form’s settings, instead of showing in database insertion order.

Where to find it: Settings → Scheduler → Service Bundles.

Clearer template editor comment duplication and reordering

What changed: The template editor now lets you duplicate a comment from the list or edit drawer, and drag-to-reorder is smoother with always-visible handles and no snap-back after moving items.

Where to find it: Settings → Report Templates → open a template → comment list.

Styles & Materials option reordering

What changed: Template authors can reorder Styles & Materials option values so inspectors see them in the intended order.

Where to find it: Report template editor → Styles & Materials field settings.

Bug Fixes

Fixed report page error on the legacy report skin

What changed: A production error that prevented some reports from loading on the legacy report skin has been fixed.

Where to find it: Reports Hub → open an affected report.

Applies to: Existing and future records

Fixed portal links for manually entered contacts

What changed: Portal links sent by email or text sometimes failed to open when the recipient was a manually entered contact rather than a matched client record; links now correctly fall back to a valid recipient.

Where to find it: Client-facing portal links sent via email/SMS.

Applies to: Existing and future records

Fixed quote portal calendar week alignment

What changed: The client quote portal’s appointment calendar started its view on “today” instead of Monday, unlike the main scheduler; both now align.

Where to find it: Client-facing quote link → Schedule.

Applies to: Existing and future records

Radon end counts use the company timezone

What changed: Radon end counts now line up with the company’s local day, which fixes missing entries on the calendar in affected time zones.

Where to find it: Calendar radon views and radon daily workflow.

Applies to: Existing and future records

Summary

• Suggested-match voice transcriptions, an unselect option on the comment radio, and AI comment matching that favors your notes over photo captions make the suggested-comments flow smarter.

• Fixed annotated photos being saved at the wrong size, a rare case where deleting one comment’s photo could break another comment’s copy of it, a dropped-photo issue on rapid camera taps, and lag when accepting suggested comments.

• AI-assisted report audit now runs from the finish flow and flags missing content before completion.

• New annotation shapes, colors, and text overlay, plus a faster hands-free camera.

• Video support in the overview section and configurable AI photo caption preferences.

New Features

Rapid-capture camera for quick photo dumps

What changed: A dedicated fast-capture camera mode lets inspectors snap photos without being forced to write a comment at the moment of capture — comments can be attached afterward.

Where to find it: Mobile app → open a report → open camera.

Reprocess a comment as a different type

What changed: If a comment was captured as the wrong type (defect vs. limitation vs. info), inspectors can now switch its type in place and have it re-matched against the correct comment library instead of deleting and recapturing.

Where to find it: Mobile app → open a comment → Reprocess As.

Voice transcription shown on suggested matches

What changed: When a captured comment includes a voice note, the suggested-matches screen now shows the transcribed text under the photo, the same way it already shows your typed notes.

Where to find it: Mobile app → Suggested Comments → match picker.

Annotate photos from the comment media viewer

What changed: Inspectors can now annotate photos directly from the media viewer when editing a comment, not just at initial capture (also available on web — see web update).

Where to find it: Mobile app → open a comment → click image → Annotate.

AI report audit on the finish flow

What changed: A finish-page audit now checks for missing required content, styles and materials issues, photo-related gaps, and template completion criteria.

Where to find it: Finish report flow → audit section on the final screen.

Annotation shapes, colors, and text

What changed: Photos can now be marked up with circle and square shapes, resize and rotate controls, color choices, and text overlays.

Where to find it: Report photo annotate screen.

Video in the overview section

What changed: Overview and observation sections can now include video, not just photos.

Where to find it: Report Overview / Observation section while adding media.

AI photo caption preferences

What changed: AI photo captions now support Off, Location only, and Description modes.

Where to find it: Settings → AI photo captions.

Improvements

Unselect a suggested comment match

What changed: On the suggested-comments match picker, tapping an already-selected option now clears it instead of leaving you stuck with a choice you didn’t mean to make.

Where to find it: Mobile app → Suggested Comments → match picker.

AI comment matching favors your notes over photo captions

What changed: When both a photo caption and your typed or spoken notes are available, comment matching now gives priority to your notes — reducing mismatches where a caption alone suggested the wrong issue.

Where to find it: No new screen — takes effect automatically during comment matching.

New Styles & Materials type prevents conflicting suggestions

What changed: A new boolean (true/false) Styles & Materials field type keeps AI suggestions from recommending both “Yes” and “No” for the same item.

Where to find it: Mobile app → open a report → Styles & Materials.

Overview Photos checkmark once a section has a photo

What changed: The Overview Photos outline row now shows a success checkmark once a section has at least one photo, matching the treatment already used for Styles & Materials.

Where to find it: Mobile app → open a report → outline → Overview Photos.

App version visible in mobile menu

What changed: The mobile user menu now shows the current app version, build number, and test-channel indicator for easier support troubleshooting.

Where to find it: Mobile app → user menu.

Faster offline comment syncing

What changed: Queued comments now upload with several in flight at once when reconnecting, instead of one at a time — meaningfully faster sync after large jobs done offline.

Where to find it: No new screen — takes effect automatically when the app reconnects.

Faster camera capture with hands-free shutter

What changed: The in-app camera is tuned for snappier capture, reduced blur, better flash timing, and hands-free triggering.

Where to find it: Report camera screen.

Comment merge is now an explicit choice

What changed: When confirming a comment, merging into an existing one is now a clear option instead of an action that appears to do nothing. Saving without merging is also supported.

Where to find it: Confirm comment flow.

Applies to: Existing and future records

Entire section removal from the report outline

What changed: Inspectors can remove a whole report section in one action, instead of only removing subsections.

Where to find it: Report outline and section actions.

Applies to: Existing and future records

Bug Fixes

Fixed dropped photo on rapid camera taps

What changed: Confirming a photo too quickly after capture could cause the shot to be dropped entirely; capture confirmation is now disabled until processing finishes.

Where to find it: Mobile app → camera.

Applies to: Future records only

Fixed lag on accepting suggested comments

What changed: Accepting or merging a suggested comment could take up to a minute due to waiting on network activity; it now updates immediately and syncs in the background.

Where to find it: Mobile app → Suggested Comments.

Applies to: Existing and future records

Fixed annotated photos saving at the wrong size

What changed: Annotating a photo previously saved it at the on-screen preview size with letterboxing baked in, instead of the original photo’s full resolution and aspect ratio; annotated photos now keep their original quality.

Where to find it: Mobile app → open a comment → media viewer → Annotate.

Applies to: Future records only

Fixed shared photos disappearing when reused across comments

What changed: When the same photo was reused across multiple comments (e.g. “From this report”), deleting it from one comment could remove the underlying image entirely, breaking the other comment’s copy; shared photos are now only removed once nothing else references them.

Where to find it: Mobile app → open a comment → media.

Applies to: Existing and future records

Caption editing stays in sync while typing

What changed: Photo caption edits now keep typed characters, survive re-entry, and persist correctly through confirm.

Where to find it: Photo caption editing in report writing.

Applies to: Existing and future records

Review & Edit opens annotate reliably

What changed: Tapping a photo in Review & Edit now goes directly to annotate, and caption edits sync correctly instead of dropping out.

Where to find it: Review & Edit → photo list.

Applies to: Existing and future records

Caption field stays visible above the keyboard

What changed: The caption input on the annotate screen is no longer covered by the on-screen keyboard.

Where to find it: Photo annotate screen.

Applies to: Existing and future records

Overview is required before finishing a report

What changed: Reports now must include the Overview section before they can be completed.

Where to find it: Report finish flow.

Applies to: Existing and future records