Send a quote from an unconfirmed order

When a client starts an order online but doesn't request a quote, the order appears as an unconfirmed order. Schedulers following up by phone need to send the client a quote—but today there's no way to do that from that order. Users want a "Send quote" action from the unconfirmed order (on the work order or equivalent screen) so the client receives the quote email and the process can continue without re-entering the order.

Why it matters: Fewer lost leads and consistent follow-up without duplicate data entry.

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Upvoters
Status

Planned

Board
💡

New Features

Tags

[User] Refinement

Date

About 2 months ago

Author

Ryan Wagner

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