Repair Quote requests not received in the expected time

Users have reported requesting a quote (e.g. via “Get a Quote”) and not receiving it within the expected time—for example still waiting after several days when they previously got quotes in about a day. They want clarity on when the quote will arrive or a way to see that the request was received and is in progress.

Why it matters: Delayed or missing quotes slow transactions and create doubt about whether the request went through; users need reliable delivery or visible status.