Online Scheduler Verbiage Change: Addons > Additional Services

For client-facing copy in the online scheduler, “additional services” (or similar) is clearer and more universal than “addons.”

Why:

  • “Addons” is common in industry and in software (“add-on,” “add-on service”), but many consumers don’t use that word for “extra things I can book.” It can feel a bit insider-y.

  • “Additional services” is plain English: it clearly means “more services you can add to this appointment.” It works for anyone, regardless of industry.

Alternatives that stay non-jargon and client-friendly:

  • “Additional services” – clear and neutral.

  • “Optional services” – emphasizes “you can add these if you want.”

  • “Extra services” – very casual and clear.

  • “Add more services” (as button/link text) – action-oriented and obvious.

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Status

Completed

Board
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Existing Features

Tags

[Focus] Client Experience

ETA
Mar 13, 2026
Date

About 1 month ago

Author

Ryan Wagner

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