Change the quote status 'Rejected' to something friendlier

When a quote is rejected (e.g. after several call attempts with no answer), the client sees “rejected” in the portal and often thinks they can’t book anymore. Users want a friendlier status that can better support an automated reminder email so the client can come back and reschedule using the same quote—ideally with a link that takes them to a prepopulated booking flow instead of starting over.

Why it matters: Reduces confusion and lost bookings when clients just needed more time.

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Upvoters
Status

Completed

Board
💡

New Features

Tags

[User] Refinement

ETA
Mar 13, 2026
Date

About 1 month ago

Author

Ryan Wagner

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