Context
A customer asked why Blipp review requests now show the brand/company name (e.g., AJF Inspections) instead of the assigned inspector name after moving from Spectora-managed jobs to Attik-managed jobs.
Current behavior
For Blipp sends triggered from Attik Action Flows, Attik sets senderName to the company name, so Blipp displays the brand rather than the specific assigned inspector.
Expected behavior
For teams that want inspector attribution, Blipp sender identity should be able to show the assigned inspector (or at least have a configurable option: Company vs Assigned Inspector).
Why this likely happens
The Blipp payload builder currently sets sender from company data and does not map sender to inspection _inspectorId.
Suggested direction
- Add a Blipp sender mode setting in flow/action config (
company|assigned-inspector). - If inspector mode is selected, resolve primary assigned inspector name from inspection data.
- Add fallback to company name when no valid inspector exists.
- Preserve current default behavior to avoid breaking existing flows.
Media
Please attach the two screenshots shared in support context showing:
- prior behavior with inspector name visible
- current behavior showing brand name
